Dynamic IntercomUsers that have the Dynamic Intercom feature enabled will see an Intercom button located on the top right side of the application. Clicking the Intercom button will slide out a window display from the right.
Search For A Peer
To search, click on the Search bar located on the top of the Dynamic Intercom window. Enter either the First and/or Last name of the desired user into the Search bar. The search will display relevant results once 2 or more characters have been entered. The results will be ordered alphabetically.
Peer StatusAvailable (green circle) – a user has logged on the C9 Trader and is available for a call
Offline (grey circle) – a user is not logged into their C9 Trader, their First and Last Name are greyed out